Author: Adam Robins
KPIs are something anyone can have a go at. Whether you know what to measure, how to measure it and how to set it up are all very different ballparks.
I think a lot of the time we have many figures and measurements that we certainly don’t need. A lot of this comes from either the misunderstanding that we can absorb and process all the information we see – this certainly isn’t the case and it’s generally always best to keep it at a minimum.
I run through 2 scenarios here that must be handled differently to demonstrate the various USEFUL uses for KPIs.Read More